Does Your PPH Service Have Reliable Backup Systems?
June 4, 2012 in Bookmaker Advice
As you search for a pay per head service, keep in mind that you are going to hear the word “redundancy” thrown around a lot. It is very important that you know what a price per head service means by this term. That way, you can be sure to find a PPH service that actually does have redundancy methods in place, not one that is just trying to hook you by making itself sound good. Redundancy, as it relates to the industry, is used to describe a service’s ability to maintain its uptime and, in other words, to be available to clients. All sites in the industry should constantly be up and running. This is important at all times, but especially on heavy-traffic betting days, like Superbowl Sunday. Imagine if your clients couldn’t place their bets on such an important day! Just think of the money (and possibly the customers!) You would likely lose! With a poor site that can’t handle large amounts of traffic, this could happen to you.
Your best bet for finding a pay per head service that has redundancy measures in place is to choose one that, first and foremost, says that it has these measures and that then shows you how they work. It is much more common to find this kind of service with a PPH agency that has been in business for quite some time, rather than a new one that is just getting started and doesn’t know the ins and outs of the industry yet. You’ll know if a site has redundancy systems that work if you and your clients can always login to the site and get calls through to the betting center. Look for measures like data load monitoring, software upgrade testing, and second level disaster prevention protocol, all of which are proven to be effective.
Remember, never take a service’s promises at face value. Dig deeper! Ask the hard questions and request a test login whenever possible. This will allow you to experience firsthand what your clients will experience and to make an informed decision.